Resolving conflict & managing people
CLIENT FEEDBACK
Even after 20 years in my career I think it is very motivational to reflect on client feedback.
Noelle was very effective in helping us with mediation, the ultimate objective was achieved. Noelle provided a very personal and hands on service which was key in getting to the bottom of the issues, understanding our employees and putting the steps in place to achieve the outcome that we did. She was professional and confidential. We would definitely use her again should the need arise. - Fay Little, HR Officer, HDI Global SE
I had the pleasure of working with Noelle where I observed her manage a mediation session between individual members of staff and also support a group mediation session. I was so impressed with Noelle's approach, she is calm, professional and demonstrates so much empathy for those involved. She was able to support some really challenging conversations, which had such a positive impact on the team. She really takes her time to get to know team members and is so encouraging towards them. Thank you so much for your help. - Katy Lynes, General Manager - Out of Hospitals, NHS
Further references and testimonials can be provided upon request
PRICING
COMPLAINTS PROCEDURE
I offer a set fee for a standard mediation, conflict and investigation cases (vat is charged on top). If a case is very complex or there are many parties to involve, I will consider a bespoke price. Please contact me to discuss your needs further and I can provide you with a written quote within 24 hours.
If at any point you become concerned about the service I have provided then you should contact me immediately. In the first instance it will be helpful to discuss your concerns and I will do my best to resolve any issues. If you wish to make a complaint please contact me for my complaints procedure.
